Payroll Manager

• Location:  Denbighshire
• Salary:  £40000 - £45000 per annum
• Reference:  LC/38819/MANC
• Contact:  Lauren Chapman

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Payroll Manager | North Wales | Up to £45k | Hybrid | Study Support if required

This is an excellent opportunity for a Payroll Manager within an accountancy/bureau/umbrella firm who is looking to join a well-established and reputable firm of chartered accountants based in North Wales.

As a Payroll Manager, you will be supporting a portfolio of your own clients, whilst managing a highly professional and motivated small team of Payroll Administrators. A friendly and professional working environment is on offer, together with a competitive benefits package.

Key Responsibilities:

• Managing a portfolio of clients.
• Monitoring changes in payroll tax legislation and reporting requirements and advising on those changes and the potential impact on the Group.
• Reviewing and acting upon all customer feedback; acting as a primary point of escalation for the client and making/executing recommendations for improvement.
• Owning and taking responsibility for the client journey, always ensuring service excellence.
• Undertaking manual calculations of payroll taxes and NI when necessary.
• Managing various pension schemes.
• Overseeing recruitment, training, and supervision of payroll team, and provide training.
• Coordinating workload distribution and enforce deadlines to meet operational goals.
• Conducting performance evaluations, offering feedback to enhance team performance.

Key Skills:

• Previous experience in delivering fully managed payroll services.
• Proven ability in building and managing a highly motivated team.
• Excellent ability in building positive customer relationships.
• Great coaching and mentoring skills.
• A thorough understanding of payroll regulations, taxes and PAYE procedures.
• Strong verbal and written communication skills, including active listening to accurately answer queries.
• Skilled at identifying potential payroll discrepancies and addressing them proactively.

• The ability to work in a fast-paced environment and able to provide excellent customer service to clients.
• Understanding of software implementation.

Benefits:

• Friendly and supportive environment.
• A career packed with opportunity, in a stable and growing company.
• Generous holidays – 25 days plus bank holidays.
• Ongoing free mandatory and development training days.
• Pension scheme.
• Access to hundreds of discounts and benefits through our rewards platform.
• On-site parking.
• Various annual social events.
• Annual discretionary bonus scheme.
• One hour lunch break

Apply now